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Frequently Asked Questions
Everything you need to know about our jewelry, services, and policies
Payment
What form of payments are accepted?
Am I able to split up payments?
What is the minimum deposit for a custom?
Are deposits refundable?
Shipping
Can I track my shipments?
How long does shipping take?
Is shipping insured?
Custom Orders
How long does a custom piece take?
Can I see the design before production?
What is your return policy for custom pieces?
Care & Maintenance
How do I care for my jewelry?
Do you offer resizing?
What is your warranty?