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FAQ
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Frequently Asked Questions
Everything you need to know about our jewelry, services, and policies
Payment
What form of payments are accepted?
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Am I able to split up payments?
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What is the minimum deposit for a custom?
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Are deposits refundable?
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Shipping
Can I track my shipments?
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How long does shipping take?
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Is shipping insured?
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Custom Orders
How long does a custom piece take?
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Can I see the design before production?
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What is your return policy for custom pieces?
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Care & Maintenance
How do I care for my jewelry?
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Do you offer resizing?
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What is your warranty?
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